Privacy Policy

Privacy Policy May 13, 2020

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. Walking Football Limited is committed to protecting the privacy of individuals who visit our websites. This Website Privacy Policy (“Policy”) sets out how we collect and process personal information about Visitors when Visitors visit our website at  and other sites as may be owned or maintained by Walking Football Limited (each and collectively the “Website” or “Site”).

Please note that for the purposes of EU data protection legislation, Walking Football Limited is the Data Controller of Visitors’ personal information when visiting websites we own, and Data Processor when visiting websites we maintain for our customers.

We have made this Privacy Policy available to you to let you know what kind of personal information we collect, how it is handled, with whom it may be shared, and how you may access and remain in control of your data you have provided to us.

By visiting any part of our website (the “Website”), you will also have consented to the policies and practices described in this Privacy Policy and the Terms of Use of our Websites, which are incorporated herein by reference.

Both “personal information” and “personal data” have the same meaning in the context of this Privacy Policy

What this Policy covers

  1. What personal data we collect about you
  2. How we use personal data we collect about you
  3. How we share personal data we collect about you
  4. How we store and secure personal data we collect about you
  5. How to access and control your personal data
  6. How we transfer personal data we collect internationally
  7. Other important privacy information
  8. Cookies


1 – What personal data we collect about you

Information you provide to us: We collect information about you when you use our Website, input it into our Website or, otherwise provide it directly to us by other means.

Member Profile Information: We collect information about you when you register an account, create or modify your site profile and update your preferences.

Content you submit to our Website: We collect and store content that you post, send, receive and share. This content includes any information about you that you may choose to include. Examples of content we collect and store include: the topics you post in the forum or comments and reviews and replies to members posts, and any questions you provide to us via the contact form. Content also includes digital files and links you upload to the Website.

Customer support submissions:  When you submit information regarding a technical issue or requests for Walking Sport information, we may ask you to provide contact information, a details of the problem you have and any additional information to help us respond.

Payment Information:  We collect certain payment and billing information when you purchase Walking Football merchandise, advertising, web design, hosting or make a site donation.  For example, donation amount, username and email address, IP Address and whether the donation pledged was successful or was declined.

Information collected automatically when you use our website: We collect information about you when you use our Website, browse our Website and use various functions within the Website. For example we use your IP address and/or country in order to approximate your location to provide you with a better community experience.

Website Usage: We keep track of certain information about you when you visit and interact with the Website. For example features you use, size, type and filenames of attachments you upload / download and how you interact with others on the Website.

Device and Connection Details: We collect information about your computer, phone, tablet, or other devices you use to access the Website. This device information includes your connection type and settings when you visit the Website. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages and device identifiers.

Cookies: We and our third party partners, such as our advertising, affiliate and analytics partners, use cookies and other tracking technologies to provide functionality and to recognize you across different devices. For more information, please see our Cookies Information, which includes information on how to control or opt out of these cookies and tracking technologies.

Other members of the Website: Other members of our Website may provide information about you when they submit content through the Website. For example, you may be mentioned in a topic or comment in an article. We also receive your email address from other Website users when they provide it in order to invite you to the Website from our member referral system.

External services you link to your account: We receive information about you when you link a third-party service with our Website. If you create an account or log into the Services using your Twitter or Facebook credentials, we receive your name and email address as permitted by your Twitter or Facebook profile settings in order to authenticate you.


2 – How we use personal data we collect about you

How we use the information we collect depends in part which applications and plugins on the Website you use, how you use them, and any preferences you have selected.

To serve the website and personalize your visit: We use information about you to provide the Website to you, including authenticating you when you log in to a website with a membership area, provide customer support, and operate and maintain the Website.  For example, we use the name and image you provide in your account to identify you to other website visitors. Our Website also includes tailored features that personalize your experience, enhance your interaction and improve your ability to engage with other members. For example, we may use your account name and activity to return search results. We also use information about you to connect you with other Website members seeking common Walking Sport interests.

To communicate with registered members: We use your contact information to send site news and transactional communications via email including confirming your purchases, responding to your comments, questions and requests, providing customer support, and sending you news updates, and administrative messages. We send you email notifications when you or others interact with you on the Website, for example, when someone replies to a topic / article you have created or someone has sent you a personal message. We also provide tailored communications. For example, certain actions you take in the Website may trigger a feature within the Website such as receiving update notifications after replying to a topic on the Website.

Promotion and engagement: We use your contact information to send promotional communications that may be of specific interest to you. These communications are aimed at driving engagement and maximizing what you get out of the Website, including information about new site features, newsletters, and Walking Sport events we think may be of interest to you. We also communicate with you about new product offers, promotions and raffles.  You can control whether you receive these communications as described below under “Opt-out of communications.”

Support: We use your information to help resolve any issues, requests to update your website design or to reply to requests for information regarding Walking Sports.

Safety and security: We use your personal data and your Website use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of our Terms of Service.

Protection of our legitimate business and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, our interests and the interests of others, we use information about you in connection with legal claims, compliance and regulations.

Legal bases for processing (for EEA users):

We use information about you where you have given us consent to do so for a specific purpose not listed above. If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws.

If you have consented to our use of your information about you for a specific purpose, you have the right to change your mind at any time. Where we are using your personal data because we or a third party have a legitimate interest to do so, you have the right to object to that use.


3- How we share personal data we collect about you

When you use the Website, we share certain information about you with other Website users.

Content creation and engagement: You can create new content, which may contain information about you, and grant permission to others to see, share, edit, copy and download that content. Some of the engagement features of the Website display some or all of your profile information to other Website users when you share or interact with specific content.  For example, on our websites that contain user forums, when you comment on a topic or interview, we display your profile picture and member name next to your comments so that other users with access to the page understand who made the comment. When you send a private message to another user, the recipient can view any information in your profile page. Similarly, when you publish a new topic, your member name is displayed as the author of that topic, and Website users with permission to view the page can view your profile information as well.

Please be aware that sections of the Website are publicly available, meaning any content posted, including information about you, can be publicly viewed and indexed by and returned in search results of search engines.  Please contact the site administrator for information on which areas are publicly accessible.

Your content and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you publish into these Website applications. To request removal of your information from publicly accessible Website areas operated by us, please contact us as provided below. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.

Third Party Service Providers: We work with third party service providers to provide Website and application development, hosting, maintenance, backup, storage, payment processing, analysis, secure email transmission and other services for us, which may require them to access or use information about you.

Sharing with Third Parties: We share information with third parties. For example we publish Google AdSense advertisements on our website. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. Please visit our Cookies Notice for details.

Links to Third Party sites: The Website may include links that direct you to other Website or services whose privacy practices may differ from ours. If you submit information to any of those third party sites, your information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy policy of any Website you visit.

Social Media plugins: The Website includes links that direct you to other Website or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third party sites is governed by their privacy policies, not this one.

Social Media: We may share notifications of items published on our website to help promote awareness about the benefits and growth of Walking Sports within our network of websites and on our social media accounts. For example we may share links to interesting news items, topics of interest, new photo notifications, interviews and articles posted on our website.

Third Party applications and plugins: Some of our Website sections may contain applications, plugins, widgets and social media features, such as the Facebook “Share” button. These plugins, widgets, applications and features may collect your IP address, which page you are visiting on the Website, and may set a cookie to enable the feature to function properly. Plugins, applications, widgets and social media features are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

With your consent: We share information about you with third parties when you give us consent to do so. For example if you are looking for a Walking Sports fitness session and need the facilitator to contact you, with your permission we will give out your email address to them to do so..

Compliance with Enforcement Requests and Applicable Laws: In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to:

Comply with any applicable law, regulation or legal process.

Enforce our agreements, policies and Terms of Service

Protect the security or integrity of our Websites

Protect our customers or the public from harm or illegal activities


4 – How we store and secure personal data we collect about you

Personal data storage and security

We use data hosting service providers SiteGround Hosting Ltd to store your information. Our websites are hosted in their Amsterdam facility. This document provides more transparency and information on how Siteground handle and protect the data uploaded to their servers. The existence of this document guarantees a GDPR compliant relationship. You can read the Siteground Hosting document here

How long we retain information

How long we keep information we collect about you depends on the type of information, as described in further detail below.  After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

Account information: We retain account information for as long as your account is active. We also retain some of your information as necessary to comply with legal obligations, to resolve disputes, to enforce our agreements and to support business operations.

Personal data you share on our Website: If your account is deactivated, some of your information and the content you have submitted will remain. For example, we continue to display messages you sent to the members that received them and continue to display content you have published. If your account is completely removed from our website your information can be either anonymised or completely deleted unless we need to retain it in order to comply with our legal obligations.

Email Subscription information: If you have elected to receive newsletters and or marketing emails from us, we retain information about your email preferences until your account is removed from the Website. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.


5 – How to access and control your personal data

Your Rights: You have the right to request a copy of your personal data, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information. You can exercise certain choices by logging into the Website and using settings available within your account profile section. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.

Accessing and updating your personal data: Our Website gives you the ability to access and update certain information about you from within the Website. For example, you can access your profile information from your account and search for content containing information about you using key word searches in the search sections of the Website. You can update your profile information within your profile settings and modify content that contains information about you using the editing tools associated with that content.

Request Account Deletion:  If you no longer wish to use our Website, you can submit an account deletion request from your profile settings. Otherwise, please contact the site administrator who can perform this on your behalf.

Deletion of personal data: Our Website gives you the ability to delete certain information about you from within the Website. For example, you can remove certain profile information within your profile settings. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations. If you cannot delete an item you require removed please contact the site administrator who can perform this on your behalf.

Cookie Controls: Relevant browser-based cookie controls are described in our Cookies Notice.

Request that we stop using your personal data:  In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe that a member account was created for you without your permission or you are no longer an active member of our Website, you can request that we delete your account as provided in this policy.

Unsubscribe from newsletter communications: You can opt out of receiving newsletter and promotional communications from us by:

Using the unsubscribe link within each email

Updating your email preferences in your profile settings

By contacting us as provided below to have your contact information removed from our promotional email list.

Even after you opt out from receiving newsletters and promotional messages, you will continue to receive website generated notifications. You can opt out of all notification messages in your profile account settings.


6 – How we transfer personal data collect internationally

Where your personal data is stored and transferred: Walking Football Limited is based in the UK and any direct email correspondence will be stored in the UK. Your data which is input into our Website will be stored on our server located in Amsterdam.

International transfers: Some of the third parties described in this privacy policy, which provide services to us are located in other countries. In order to protect your information, we take care where possible to work with service providers who we believe maintain an acceptable standard of data security compliance. In the case of information stored in the USA we ensure that our partners work within the EU-US Privacy Shield Framework.


7 – Other important privacy information

Our policy towards children: This website and our services are not intended for children and we do not knowingly collect data relating to children. If we become aware that a person under 18 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal data, please use the contact information below.


8 – Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Depending on your access level and actions on the site, various preference based cookies may be set to enrich your experience. These cookies are used to remember your theme, language and item marking preferences, etc.

How do we use cookies?

A number of our pages use cookies to remember:

  1. · Your display preferences, such as contrast colour settings or font size
  2. · If you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

Standard Cookies

Third Party Cookies



SendGrid is used by this website to process and deliver emails.

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This site uses a CAPTCHA to ensure humans are performing certain actions. The CAPTCHA provider may set a session cookie and get information about your internet browser and device accessing this website.

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For perfomance reasons we use Cloudflare as a CDN network. This saves a cookie “__cfduid” to apply security settings on a per-client basis. This cookie is strictly necessary for Cloudflare’s security features and cannot be turned off.

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How To Contact Walking Football Limited

Walking Football Limited is a limited company registered in England and Wales under company number: 08877526.

Our registered office is located at 47 Butt Road Colchester Essex C03 3BZ


Telephone: +1782 850055



If you believe that we have infringed your rights, we encourage you to contact us first at so that we can try to resolve the issue informally.

You can also complain about our processing of your personal information to the relevant data protection authority. You can complain in the EU member state where you live or work, or in the place where the alleged breach of data protection law has taken place.

In the UK, the relevant data protection authority is the Information Commissioner’s Office (ICO).

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire, SK9 5AF


Telephone: 0303 123 1113